Ramsdell Pediatrics, Inc.

Full information about place - Establishment, health, doctor and hospital "Ramsdell Pediatrics, Inc." at 1031 Pemberton Hill Road # 101, Apex, NC 27502. You may find here reviews, address, phone number, website, work hours and etc.

Contacts

Website:
ramsdellpediatrics.com

Phone number:
+1 919-303-2255

Address:
1031 Pemberton Hill Road # 101, Apex, NC 27502
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Categories:
Establishment   Health   Doctor   Hospital  

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Opening times

Monday 08:00am — 05:00pm
Tuesday 08:00am — 05:00pm
Wednesday 08:00am — 05:00pm
Thursday 08:00am — 05:00pm
Friday 08:00am — 03:00pm
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Reviews about Ramsdell Pediatrics, Inc.

  • A Google User
    Aug, 26 2018
    ★ ★ ★ ☆ ☆
    Mixed feelings. We've been with the practice since just after it opened, and Dr. Ramsdell is all of what you'll read: great bedside manner, wonderful with my daughter. I love how she explains what is going on, for both parents and kids to understand, and her balanced philosophy of care (rather than immediately turning to pharmacological approaches) is very welcome too! The nurses are similarly helpful and friendly. Like some of the other reviewers, however, I really have to steel myself against the one who is the appointment and billing contact, whose customer service is virtually nonexistent. The easiest way to sum it up is to say the "customer is never right" (and customers are apparently a downright bother). Since she is the main contact coming in and going out, her behavior and attitude matter greatly to the overall experience I have as a patient/customer. I realize that this employee's strong voice is no doubt a great asset to the practice, and as the front person she probably has to bear a lot of difficult and frustrating interactions, but does she realize how much of it she is actually creating through her behavior and attitudes? As a long time advocate, trainer and provider of customer care and courtesy, I wish someone at the practice would pay closer attention to how customers are treated by the non-medical staff.
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